Send Us a Message

Have a question or need assistance? Fill out the form below and our team will get back to you within 24 hours.

Frequently Asked Questions

How quickly will I receive a response?

Our customer service team typically responds to all inquiries within 24 hours during business days. For urgent matters, please call us directly.

What information should I include in my message?

Please provide as much detail as possible about your inquiry, including any relevant tracking numbers, order IDs, or specific requirements for your logistics needs.

Can I visit your office in person?

Yes! We welcome visitors during our business hours. However, we recommend scheduling an appointment in advance to ensure our team is available to assist you.

Do you offer support in multiple languages?

Yes, our multilingual team can assist you in English, Croatian, German, and Italian. Please specify your preferred language in your message.

How can I request a shipping quote?

Select "Shipping Quote" as your subject and include details such as origin, destination, package dimensions, weight, and preferred shipping method in your message.

Contact Information

Address

Vukovarska ulica 87
10000 Zagreb
Croatia

Business Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed

Emergency support available 24/7 for existing clients

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